Terms and conditions Femmasteren Hotel and Hostel
Terms & Conditions
Ownership:
Femmasteren Hotel & Hostel
Færgestræde 29
5960 Marstal
CVR: 37171093
Contact information for Femmasteren
Tel: +45 5360 4821
Mail: info@femmasteren.dk
Prices:
All prices are stated in DKK and include 25% VAT.
Payment methods:
You can choose to pay with different payment cards: Visa, Visa / Dankort, Mastercard or JCB.
Booking / reservation:
When booking, the full amount of your stay is charged incl. reservation fee corresponding to an overnight stay of the room booked. Reservation fee is not payable in case of cancellation / cancellation after 6 days before arrival.
At the end of the booking / payment, you will receive an e-mail immediately after the purchase to the e-mail that has been provided.
Cancellation / cancellation
If canceled / canceled up to 6 days before date of arrival, the full amount will be refunded.
(example: arrival on a Friday must be canceled no later than the Friday before)
In case of cancellation / cancellation from 5 days before and until the day before arrival, the full amount will not be refunded, however, the reservation fee which is for one night per. room of the room type reserved.
In case of cancellation / cancellation on the day of arrival or in case of no-show, no amount will be refunded.
Cancellation can only be made in writing to info@femmasteren.dk
Personal data:
To be able to book, you must at least inform us:
Name and surname
- Email address
Phone / mobile number
We need the above data to be able to process your booking.
Femmasteren does not pass on or sell personal information.
Privacy Policy:
The business understands and respects the importance of privacy on the Internet. The business will not disclose information about customers / users to third parties unless necessary to implement a transaction. The Business will not sell your name, address, email address, credit card or personal data to any third party without prior permission.
Your payment receipt and receipt e-mail are proof of the conclusion of the lease.
Complaints must be made as soon as possible after arrival and no later than the same day. After this, no claims can be made.
Reservation
Reservations are made for VAT and tax increases, price changes / signings and printing errors.